Reason for the Change
We’ve heard your feedback! Today, TAP partners are required to utilize numerous portals to engage with VMware to manage their requirements and renew their membership, order and access NFR licenses, request and receive support, certify/validate their products, and publish on VMware Marketplace. This creates unnecessary complexity. To address this, we are centralizing the technology partner experience in Technology Partner Hub, an existing portal currently providing access to certification and validation programs. Technology Partner Hub will be updated in the April timeframe to include TAP Program onboarding and benefits, including a new NFR portal, and direct access to the VMware Marketplace to make publishing easy. Additionally, we will be updating our solution areas to new Solution Area platforms (VMware’s technology groups), adding Carbon Black cloud and numerous new benefits to the Intrinsic Security Solution Area platform. This will enable existing TAP partners to request access to Carbon Black cloud. We will be making some changes to TAP Standard and Advanced benefits and requirements as well.
What kind of changes should I expect with these updates?
In the May timeframe, existing TAP partners will be asked to use existing Customer Connect (formerly myVMware) credentials to log in to Technology Partner Hub instead of logging in to the Partner Connect portal. If you do not have a Customer Connect login today, you can create one. Technology Partner Hub will include access to a new NFR portal (with NFR benefits unique per enrolled Solution Area platform), all go-to-market information and templates, developer support, and links to Customer Connect to download binaries and access license keys. Partners will still be required to log in to Partner Connect to access Partner University and their training discount benefits.
VMware is also releasing a new version of the TAP agreement, which will include the VMware Marketplace listing terms, removing the need to click-through a separate agreement when publishing on Marketplace. We will provide a preview of this agreement as soon as it is ready. There is no need to sign a new agreement, as authorized partners will automatically be upgraded to the new terms.
Also, stay tuned for changes to TAP benefits and requirements.
Renewal and requirements deadlines
New renewal processes will not be available until the June timeframe in our new portal. As a result, partners with a renewal date between March 1 and July 1 of 2021 will receive a three-month extension on their membership; a new renewal date will be assigned three months’ out from the existing one. All membership requirements that are tied to renewal dates will move to the new renewal date.
How can I learn more about these changes?
Please look out for an upcoming webinar invitation from the TAP team in the late March/early April timeframe. The webinar will provide an overview of what’s changed as well as a demo of the new portal.